Refund Policy

SneakSnipe LLC (“SneakSnipe,” “we,” “us,” or “our”) is a New Jersey limited liability company that operates the SneakSnipe™ website, platform, and related services. This Refund Policy explains how payments, cancellations, and refunds involving SneakSnipe LLC are handled, and forms part of our Terms of Service.

SneakSnipe™ is a digital subscription service. Access to the Snipe Feed, analysis tools, alerts, Retail Arbitrage, Hold Watch, The Locker, Priority Snipe, the Deal & Drop Calendar, supported Authenticity Check functionality, notifications, and eligible affiliate features is delivered digitally once payment is processed, subject to feature eligibility and third-party source availability.

ALL SALES ARE FINAL. Except where required by applicable law or where SneakSnipe LLC confirms a billing error, all payments made to SneakSnipe LLC are non-refundable.

The plan selected at checkout starts after your first successful monthly payment and renews every month until canceled: Standard at monthly price shown at checkout or Pro at monthly price shown at checkout. Monthly subscription payments are non-refundable once processed except where required by applicable law or where SneakSnipe LLC confirms a billing error.

Standard and Pro differ in opportunity delivery timing and Private First Look routing. A user missing a listing, receiving a different routed opportunity, receiving a notification later than another user, or experiencing ordinary network/browser latency is not a billing error and does not create a refund right. Pro removes SneakSnipe™’s intentional server release delay and may receive more routing lanes, but neither plan reserves inventory or guarantees first access to any third-party listing.

You can cancel at any time using the cancellation method provided in your SneakSnipe™ account. Cancellation stops future renewals. Cancellation does not refund a payment already processed. Stopping use of the app, logging out, or deleting a Home Screen shortcut does not cancel a subscription. Any optional cancellation survey is voluntary and never blocks cancellation.

Snipe Credits and temporary affiliate rewards are promotional benefits, not account balances, payment credits, or cash. They cannot be refunded or redeemed for money.

No refunds, credits, extensions, or prorated reimbursements are provided for partially used billing periods, except where required by applicable law. After cancellation you keep access through the end of the period you already paid for.

SneakSnipe™ does not sell sneakers and is not a party to purchases or sales completed through third-party marketplaces or retailers. Marketplace availability can change and is shown in SneakSnipe's source status. Losses, unsold inventory, changed marketplace prices, changed retail checkout totals, canceled retail orders, disappeared listings, failure to find a profitable flip, failure to make money, or unfavorable holding outcomes are not grounds for a SneakSnipe™ subscription refund, except where applicable law requires otherwise.

Fee, profit, ROI, retail-arbitrage, and Hold Watch figures are estimates or historical observations based on available third-party data. Priority Snipe rankings, release reminders, affiliate attribution, and AI-assisted authenticity-screening results can also depend on timing, third-party systems, or automated analysis. Differences between an estimate, reminder, screening result, historical setup, and an actual purchase, sale, authentication decision, or future market outcome are not a billing error and do not create a refund right.

Occasional bugs, maintenance windows, and third-party marketplace, retailer-feed, affiliate-feed, or API outages can temporarily affect coverage or features. Ordinary bugs or downtime and unavailable third-party sources do not create a right to a refund, except where applicable law requires otherwise.

If you believe you were charged in error, including a duplicate charge or a charge after a confirmed cancellation, contact SneakSnipe™ at sneaksnipe0@gmail.com so we can investigate and correct any verified billing error. Other verified billing errors and refunds required by applicable law will also be corrected.

If something looks wrong with a charge, please contact us so we can investigate. If a dispute is filed, we may provide the payment processor with account and transaction records, and access may be paused while the dispute is being resolved.

Nothing in this policy limits or waives refund or cancellation rights you may have under mandatory consumer protection law in your jurisdiction. Where such rights apply, they take precedence over this policy.

Where applicable taxes or payment fees are charged, refunds of those amounts are handled according to the rules of the relevant tax authority and payment processor.

We may update this policy as the Services and billing options change. The “Last updated” date above reflects the current version.

For billing questions involving SneakSnipe LLC or a suspected billing error, contact sneaksnipe0@gmail.com from the email address associated with your account, and include the date and amount of the charge.